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The Keep Believing Letter from Santa Claus

"Brilliant concept. Perfect for our skeptical 11-year-old! It addresses his doubts while still keeping the magic alive. He was completely convinced and the excitement returned to his eyes." — Mike T. Verified Buyer

$54.99 AUD
Completely Personalised
Authentic Christmas Magic
Keepsake Heirloom

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About Your Santa Letters −

Imagine this: Santa entrusted you, the parent or guardian with this letter long ago, waiting for the right time to pass it on. Now, at just the perfect moment, you can share Santa’s secret message with your child that is questioning the magic of Christmas. And just like Santa, you’re thrilled to welcome them into the magic, knowing they’re now part of something special with you. 

Wondering what to say when your child first asks if Santa is real? 

Non-Believer Letter Wording +

My Dearest [Name],

For [Number of Christmases] Christmases, I have watched over you knowing this day would come. The day I can share something extraordinary with you. And today, I want to let you in on that secret.

I’ve watched you grow into someone who is [Characteristics], and now, I know you’re ready. You see [Name], the truth is, I don’t do it all on my own. The magic of Christmas is so big and powerful that even I need help to keep it alive. Only a special few are entrusted with this secret, and I’d love you to help me.

This is a very important role. Your parents took on this responsibility when they were your age, and they’ve been helping me keep the magic alive for your family ever since. The best part? Now it’s your turn. Your job is to carry the magic of Christmas in your heart and always share kindness with those around you. Many still believe, and now, they’ll look to you to keep the magic going.

So, I officially ask you, [Name], to join me, and become a Santa Claus. It’s a big responsibility, but I know you’re ready. This Christmas, your first task is to [Task/Act of Kindness]. And remember, Christmas isn’t just about what we receive, but what we give. 

My proudest moment yet is welcoming you into this extraordinary tradition, [Name]. This is where your journey as a Santa Claus begins.

Santa Claus

P.S. [Personalised Message if added]

Letter & Envelope Details +

Our magical Santa letter envelopes come with a matte gold foiled monogram of The Mailroom Of Santa Claus, 4 custom artisan stamp designs, a white personalised printed address and a red monogram wax seal. Your envelopes will arrive unsealed.

Our two colour options for our envelopes are Green & Red. We have chosen these colours to reflect our love of traditional Christmas design & style.

Our envelopes measure 190 x 130mm and are designed to fit perfectly inside our Santa Letter Keepsake Boxes.

Our stunning foiled Santa Letters measure 240 x 180mm and are printed on a thick, textured ivory cardstock. It was important to us that the letters feel as authentic as possible, as if straight from the desk of Santa Claus. Our letters are then folded down the centre to fit inside the envelope.

Shipping & Production +

Once placing your order for your Personalised Letter From Santa Claus, your letter goes straight into production! The Mailroom Co then take all your special details and turns them into a custom one-of-a-kind letter and envelope just for you.

We aim to ship all orders with letters within 14 days of ordering, depending on demand.

Our Santa Letters  are, on most occasions, shipped free using snail mail (untracked/stamps). Registered post, which is trackable, can be purchased at checkout, as well as Express Post and International Post.

Shipping protection is offered at checkout for a small fee to cover any lost, damaged or stolen items when in transit.

All items are shipped from Victoria, Australia

The Magical Envelope

We recommend including the childs full name on the envelope to make it extra personal & special.

Please note: Extra long names may go over two lines.

Check out our magical addresses page for some inspiration

The Letter From Santa

In our Non-Believer letter from Santa Claus, there are seven elements of personalisation. There are spaces to include your child's name, how many Christmases Santa has watched over your child, your favourite characteristics about your child and an act of kindness task to initiate them into the Santa Claus club. Finally a personalised P.S. message at the bottom.

Please note, the personalised text is printed exactly as you have written it, so be sure to read through our templates to see how your answer will fit into the relevant sentence.

Two personalised Santa letter designs on keepsake stationery with a heritage red envelope addressed to a child

The Font

We have two font options for our letters.

One is a "fancy" cursive font and other is a classic and timeless "Block" font.

We have two options in case you need your letter to be more legible for children at a reading level.

Our Iconic Stamp Designs

  • A vintage stamp design featuring a hand-drawn reindeer portrait

    Dasher's Magic

    Hand-drawn portrait of Dasher, Santa's most spirited reindeer, with gentle eyes that hold centuries of Christmas wonder. A reminder that even the smallest acts of kindness create the greatest magic.

  • Santa Claus vintage stamp design featuring a classic portrait of Santa

    Santa Claus

    An intimate portrait of Santa himself, holding one of his famous red wax-sealed envelopes - just like the treasured letters he delivers to families around the world, right from The Mailroom of Santa Claus each Christmas.

  • A vintage stamp design featuring a winter scene of father and son

    Traditions

    A timeless winter scene capturing the heart of Christmas preparation - a father and son venturing into the snowy forest with their faithful companion to select the perfect tree for their family celebration.

  • A vintage stamp design with ornate gold foil typography

    MERRY CHRISTMAS

    An exquisite 1876 "Merry Christmas" design featuring ornate gold foil typography surrounded by delicate botanical details. This vintage illustration embodies the elegance and warmth of traditional Christmas celebrations.
Complete the Tradition

Treasured Keepsakes from the North Pole

The letter arrives. The real magic is the tradition that follows — year after year, handcrafted heirlooms that become the heart of your family's Christmas.

Santa's Magic Key

Santa's Magic Key

How does Santa visit without a chimney? A brass heirloom key that answers a child's age-old question — and begins a Christmas Eve tradition that lasts generations.

Shop the Magic Key
Santa Letters Keepsake Box

Santa Letters Keepsake Box

A hand-crafted linen home for every letter, every year. Because what matters isn't just receiving a letter from Santa — it's keeping it safe enough to show your grandchildren one day.

Shop the Keepsake Box
Christmas Keepsakes

Explore All Christmas Keepsakes

Handcrafted keys, keepsake boxes, personalised gift tags, boot stencils, elf pencils — every small detail that turns Christmas into a treasured family tradition.

Shop Christmas Keepsakes

Our Magical Christmas Collection

Santa Letter FAQs

When should I give my Non-Believer Letter?

There is no fixed time. Many parents give the Non-Believer Letter when their child starts asking bigger questions about Santa.The letter is written so the moment feels like being trusted with the magic, not losing it. Your child becomes part of a quiet club of Santa Clauses, and you decide when the timing is right for your family.

Can I write my own letter from Santa?

Yes. Our Write Your Own Letter lets you create a letter from Santa in your own words. It is best when you have very specific wording in mind, a family joke, a tender moment, an announcement, or anything outside our guided templates.Use the builder to draft and preview your letter as you go. Please read it carefully before ordering, especially names, dates and custom wording, as your letter is created from the details you provide.

Does my Santa letter arrive sealed?

Each Mailroom envelope features a monogrammed wax seal on the back, giving the look of a sealed envelope. The seal is placed strategically so the envelope is not actually sealed, which means you can check the letter inside before passing it to your child.If you would like to keep the envelope in its arrival condition, we recommend leaving the flap open. Sticking the envelope down will likely tear the paper when opened later.

How should I store my Santa letters?

Our Santa letters are designed to be kept. Store them flat, somewhere dry and away from direct sunlight, and they will last for many Christmases to come.If you would like a dedicated keepsake home for them, our Letters from Santa Keepsake Box is made to hold a year-by-year collection.